Toilet Repair & Installation — Gwinnett County & Metro Atlanta

Licensed Georgia Plumber #MP209127 · Available 24/7 · No After-Hours Fees

Running toilet? Won't flush? Leaking at the base or cracked tank? Henson Plumbing provides fast same-day toilet repair and full installation for homes across metro Atlanta. Upfront pricing — you approve the cost before we start. Every repair backed by our 2-year parts and labor warranty. No after-hours or holiday fees — same price 24/7.

Schedule Toilet Service Call/Text (678) 475-7622

Professional Toilet Repair & Installation in Atlanta

A constantly running toilet or slow-flushing bathroom fixture disrupts your home's peace and wastes thousands of gallons of water annually. Henson Mechanical provides expert toilet repair and installation services, fixing problems quickly and ensuring your bathroom fixtures operate efficiently for years to come.

Common Toilet Problems We Fix

Running Toilets: The most common issue, running toilets waste up to 200 gallons daily. Usually caused by a faulty flapper or fill valve, running toilets are often simple fixes.

Slow or Weak Flushing: Caused by mineral buildup, clogged jets, or insufficient water volume in the tank. This forces multiple flushes, wasting water.

Continuous Dripping: A leaking toilet wastes water and indicates internal wear. The drip might be silent (in the tank) or audible.

Clogged Toilets: From normal use, "flushable" wipes, or objects, clogs require professional removal to avoid damage.

Leaking at the Base: Indicates a failing wax ring seal between the toilet and floor. This allows wastewater to seep into your subfloor, causing structural damage and odors.

Running Throughout the Cycle: After flushing, the toilet continues refilling intermittently, wasting water.

Phantom Flushes: The toilet spontaneously flushes without use, indicating fill valve issues.

Cracked Tank or Bowl: Structural damage requires replacement; repair isn't possible.

How Toilets Work

Understanding your toilet helps you recognize problems early:

Tank: Holds water used for flushing. Fill valve refills it after flushing.

Flapper: A rubber seal that releases water from tank into bowl for flushing. When worn, water continuously leaks.

Fill Valve: Controls water flow into the tank from your supply line. Regulates water level automatically.

Flush Handle/Lever: Mechanical linkage that lifts the flapper to initiate flushing.

Bowl Overflow Tube: Prevents tank overflow by directing excess water into the bowl.

Trapway: The curved channel inside the bowl that removes waste to the sewer line.

Toilet Repair Process

When you call Henson Mechanical for toilet repair:

1. Diagnosis: We listen to your description and examine the toilet to identify the specific problem.

2. Explanation: We explain what's wrong in understandable terms and discuss repair options with transparent pricing.

3. Fast Repair: Our technicians repair or replace the faulty component, testing multiple times to ensure proper operation.

4. Water Efficiency Check: We verify your toilet operates efficiently and isn't wasting water.

5. Follow-up: We ensure you're satisfied and the problem is completely resolved.

Water-Efficient Toilet Upgrades

If your toilet frequently needs repair or was installed before 1992, upgrading to a modern high-efficiency toilet offers significant benefits:

Reduced Water Usage: Older toilets use 3.5-7 gallons per flush. Modern WaterSense toilets use 1.28 gallons or less.

Lower Water Bills: A family of four can save 13,000+ gallons annually by upgrading to efficient toilets.

Environmental Impact: Reduced water consumption benefits Georgia's water resources and local ecosystems.

Better Performance: Modern toilets feature improved flushing technology and trap designs that prevent clogs.

Rebate Programs: Many Georgia water utilities offer $50-$100+ rebates for high-efficiency toilet installation.

Dual Flush Options: Some models offer different flush volumes for liquid versus solid waste, optimizing water use.

Common Toilet Issues & Solutions

Running Toilet:

  • Most common cause: worn flapper
  • Solution: Replace flapper ($10-$30 part) or fill valve
  • DIY potential: Simple replacement possible
  • Professional benefit: We ensure proper installation and full efficiency

Weak Flush:

  • Cause: Clogged rim jets, mineral buildup, insufficient water level
  • Solution: Clean jets or replace fill valve
  • Professional service ensures proper diagnosis and complete solution

Leaking at Base:

  • Cause: Failed wax ring or cracked porcelain
  • Solution: Remove toilet, replace wax ring, reset toilet
  • Professional service essential: Improper reinstallation causes leaks

Clogged Toilet:

  • Cause: Excessive toilet paper, non-flushable items, or tree roots
  • Solution: Plunger, toilet auger, or removal of blockage
  • Professional advantage: We clear clogs without damaging your toilet

Cracked Tank/Bowl:

  • Cause: Impact damage or mineral stress
  • Solution: Replacement necessary; repair impossible
  • Our service: We remove old toilet, install new efficient model, remove old fixtures
SCHEDULE TODAY
Technician wearing gloves and safety glasses servicing an outdoor HVAC unit with diagnostic tools on a rooftop.

Complete HVAC and Plumbing Repair, Installation & Maintenance

Your Trusted Specialists for Heating, Air Conditioning & Plumbing Services in Atlanta, GA

Henson Mechanical is the top choice in Atlanta for dependable residential HVAC maintenance service, expert heating and air conditioning repair, plus comprehensive plumbing solutions. We focus on enhancing your home's comfort, health, and safety through tailored HVAC and plumbing care.

Every service comes with our two-year, 100% satisfaction guarantee because we believe your time and comfort deserve nothing less than professionalism and punctuality.

Schedule Your HVAC and Plumbing Service Today

Trusted Heating, Air Conditioning,
Maintenance, Repair & Plumbing Solutions

Hand holding remote control pointed at wall-mounted air conditioner in bright room

Air Conditioning Repair Services
Black silhouette of a house with slanted roof and chimney on a transparent background

Heating Repair Services
Plumber fixing a metal pipe with an orange wrench under a white tiled sink area.

Plumbing Services

4.9 out of 5 stars - 1712 votes

4.9 Stars (1712 Reviews)

Count on Us for Punctual, Friendly, and
Highly Skilled HVAC & Plumbing Services

I got lucky to have Jake come out to service my HVAC. He did a fantastic and thorough job inspecting the equipment. He explained everything in detail and a was a great person overall to interact with. Highly recommend this company and Jake. Update: Two days later Nick and a colleague came to...
I got lucky to have Jake come out to service my HVAC. He did a fantastic and thorough job inspecting the equipment. He explained everything in detail and a was a great person overall to interact with. Highly recommend this company and Jake. Update: Two days later Nick and a colleague came to install a furnace for me after a crack was found in the initial inspection. They did an amazing job with the install. They would not leave without making sure I was satisfied. Highly recommend!!

Sean Woodrum from Henson Mechanical did an excellent job servicing my AC. He was professional, courteous, and very knowledgeable. He thoroughly checked the upstairs unit, cleaned it, reviewed the thermostats, and inspected the outdoor unit while clearly explaining what he found and what to...
Sean Woodrum from Henson Mechanical did an excellent job servicing my AC. He was professional, courteous, and very knowledgeable. He thoroughly checked the upstairs unit, cleaned it, reviewed the thermostats, and inspected the outdoor unit while clearly explaining what he found and what to expect going forward. You can tell he really takes pride in his work. Highly recommend!

The guys were informative and prompt. They walked me through the process and answered all questions. They cleaned up nicely also! I’m happy with the results. Thanks Steve
Sean came on 9/20 and said transformer was blown. 9/21 Sean installed a new transformer and fixed the electrical issue causing it to blow. Next morning ac is out again. Scotty comes and said I need a new blower motor or a whole new unit (mine is 6 yrs old). He said he couldn’t do anything to...
Sean came on 9/20 and said transformer was blown. 9/21 Sean installed a new transformer and fixed the electrical issue causing it to blow. Next morning ac is out again. Scotty comes and said I need a new blower motor or a whole new unit (mine is 6 yrs old). He said he couldn’t do anything to get it working. Called Estes and they came same day and fixed the blown transformer that Sean replaced on 9/21. Electrical issue was not fixed properly by Sean and thus it went out again. Estes fixed everything (electrical issue and new transformer) and 2 weeks later still running well. Jeremy the field manger said he wouldn’t refund my money for the cost of the part and labor (wasn’t asking for dispatch fee back) bc I didn’t call them again to come and fix it. Why would I have the same company come a 4th time when they proved the first 3 times they couldn’t do it? And then Scotty diagnosed a whole new problem and tried to rip me off by telling me I needed a $1200 blower motor or $8k brand new unit. Mine isn’t even at half its lifespan. Completely unprofessional and only trying to upsell. I spent 4 days with no ac in Georgia heat. I even kept the transformer they installed (see photos for serial number) to show it was blown again. Jeremy tried to claim it blew AFTER Scotty left and I didn’t call them to fix it. When Scotty left there was no ac at all so he did nothing anyways. I did call you to come and fix the problem and your tech told me he couldn’t do anything. Have tried to resolve this with them to no avail. I’ll be contacting the BBB and letting everyone in my community know not to use this company. UPDATE: Steve called me and was extremely sympathetic. He explained that this is not how they conduct business, I shouldn’t have to pay for services that were not properly rendered and agreed to give me a full refund and coach the techs who handled this. Within 10 minutes he called again to confirm my credit card would be credited. He stood up for me when no one was listening and made it right- which is all I asked for when the beginning. This company stands behind their work and has integrity and for that I say KUDOS. Thank you for making this right!!!

Sean was excellent. He came right on time, listening to my concerns, and educated me on what my “blown candle” smell really was. Turns out it was nothing and he still had a smile on his face and spent time telling me how the system works and when I should have concerns in the future. I would...
Sean was excellent. He came right on time, listening to my concerns, and educated me on what my “blown candle” smell really was. Turns out it was nothing and he still had a smile on his face and spent time telling me how the system works and when I should have concerns in the future. I would easily use this company again and ask for Sean specifically.

We called Casteel to help us figure out what was wrong with our basement heating unit. We knew upfront that the cost was $90 for someone to come out. We were then told it would be another $285 for the technician to do a leak test even though we told him where the leak was. We agreed to both of...
We called Casteel to help us figure out what was wrong with our basement heating unit. We knew upfront that the cost was $90 for someone to come out. We were then told it would be another $285 for the technician to do a leak test even though we told him where the leak was. We agreed to both of these costs. He said Casteel "was not in the business of repairing coils" but they would give us a quote if we wanted one. He then told us the cost to repair the coils would be approximately $6500 (even though the coil was still covered by Trane's warranty) or we could replace the unit for approximately $15,000. Mind you, we have lived in this new construction, custom built home for 5 years. When I asked about this unit being so new, he told me "It's mechanical and mechanical things break." We were put off by the astronomical quote, the attitude and the feeling that we were getting scammed to some degree. We took the quotes and told him we were going to check with other companies. We got a referral to a smaller company, Henson Mechanical out of Monroe, Ga. They are a smaller, family owned business. We explained what we learned from Casteel, but we did not tell them what they wanted to charge us. Henson did not charge us to come out to our home, they did not run another test, and they were very responsive to our questions. The owner of Henson came out himself (arrived around 8:15 in the morning) and said he didn't need to run a test; he said he could see where it was leaking without a test. He gave us a quote of $2700 to replace the coils. Since the unit was still under warranty, Mr. Henson went out to Duluth, picked up the warrantied part, and had his guys replace the coil all by 3:00 that afternoon. The two men from Henson that fixed our heater were professional, polite, and knew what they were doing. To say our experiences with the two companies are night and day would be an understatement. We literally spent less than half of the repair price given to us by Casteel for the same work. We even signed up for Henson's annual maintenance plan for $225 per year, and we still were less than half of Casteel's original quote. Please do not use Casteel. They are overpriced and put their financial gain before their customers. We will continue to use smaller, family owned businesses like Henson Mechanical whenever possible. We could not recommend Henson Mechanical more, and we are thankful for the referral to them. You get people who care with better customer service and cost. Thankful we were smart enough to get a second opinion!

Jake is the man! Here is a guy truly with a heart to serve who provides excellent customer service. He’s the kind of guy that does such a great job you just want to cook him dinner as a thank you! 😊 We had a part that needed replaced in our unit and he came over after hours, walked us thru...
Jake is the man! Here is a guy truly with a heart to serve who provides excellent customer service. He’s the kind of guy that does such a great job you just want to cook him dinner as a thank you! 😊 We had a part that needed replaced in our unit and he came over after hours, walked us thru everything that was going on with the unit. He is truly knowledgeable and quite a professional! When all was said and done, he was able to fix the problem on the spot at an affordable price that was truly a blessing to us! We highly recommended him! And to the credit of One Hour, all of the technicians we’ve had have been superb. We can definitely add Jake to the hall of fame. Thank you so much for your service, Jake. You’ve been quite a blessing!

Scotty performing a 1 week follow up of our complete hvac installation including new ductwork. Awesome company. All the installation crew were great to work with.

Here for You
When Timely HVAC & Plumbing Repair Matters Most

Red telephone handset icon with 24/7 text indicating round-the-clock phone support or service.

24/7 Emergency HVAC and Plumbing Repair Near Me

Regardless of the hour, you can count on Henson Mechanical to provide emergency HVAC repair near me services when unexpected issues arise.

Red thumbs-up hand icon with radiating lines inside a segmented circular frame on white background

Our 100% Satisfaction Guarantee

We stand behind our heating and air conditioning repair with a two-year guarantee covering parts, labor, and workmanship.

Red heart symbol centered inside a black laurel wreath on a white background.

Transparent Pricing with No Surprises

Before starting any HVAC services, we clearly discuss your options and costs so you understand exactly what you're paying for. No hidden fees, just honest pricing.

Red and black delivery truck icon with motion lines indicating fast shipping or transport.

Punctual Service, Or You Don’t Pay!®

We value your time and guarantee we'll arrive within your scheduled window, or your service call is free—because timely service is part of our commitment to you.

Your HVAC and Plumbing Questions
Expertly Answered

Do you service emergencies after-hours?

Definitely! We offer 24/7 emergency HVAC repair near me services and plumbing emergency support to keep your home comfortable no matter the time or day.

How much will my service cost?

Service cost depends on the size of your HVAC system, plumbing needs, and repair complexity. Our certified technicians perform a thorough analysis and provide a transparent, upfront quote aligned with our Straightforward Pricing policy—no surprises, guaranteed.

How often should I service my HVAC system?

To maintain peak efficiency, schedule residential HVAC maintenance service annually—air conditioning in spring and heating services in fall. Regular checkups help prevent costly breakdowns and ensure year-round comfort.

How often do I need to change my HVAC filter?

Replacing your HVAC filter every 1-3 months is optimal. Frequency varies depending on your household environment and external conditions to maintain air quality and system longevity.

Do you offer purchase financing?

Yes! We collaborate with trusted lenders to provide flexible financing options, helping you afford heating and air conditioning repair, installation, or plumbing upgrades. Discuss financing options with your technician during your appointment.

What are the advantages of a smart Thermostat?

Smart thermostat installation offers many benefits, including learning your household schedule, optimizing heating and cooling, remote smartphone control, and reducing energy expenses—boosting efficiency while enhancing comfort.

Thinking About Upgrading
Your HVAC System?

Complete our straightforward Estimate Builder by answering a few quick questions. We'll provide personalized recommendations for heating and air conditioning repair, installation, or even plumbing upgrades tailored to your home's needs.

Types of Toilets

Gravity-Fed Toilets: Standard toilets using gravity to move waste through trapway. Reliable and simple.

Pressure-Assisted Toilets: Use compressed air for more powerful flush. Excellent for clogs but louder.

Dual-Flush Toilets: Offer reduced flush (1.28 GPF) for liquids and full flush (1.6 GPF) for solids, maximizing efficiency.

Comfort Height Toilets: Taller bowl (17-19 inches vs. standard 14 inches) ideal for elderly or those with mobility challenges.

Smart Toilets: Features like heated seats, bidet functions, and self-cleaning technology. Premium comfort option.

One-Piece vs. Two-Piece: One-piece seamless design is easier to clean and more modern-looking. Two-piece is more affordable and easier to install/replace.

Prevention & Maintenance

Only Flush Appropriate Items: Toilet paper and human waste only. "Flushable" wipes, feminine products, and paper towels damage systems.

Avoid Chemical Cleaners: Harsh chemicals damage internal components. Use mild cleaners and let them sit briefly.

Regular Inspection: Check for leaks, unusual sounds, and running toilets monthly.

Quick Action: Slow leaks or running toilets worsen quickly. Call for repair at first sign of problems.

Professional Inspection: Schedule bathroom inspections during regular home maintenance visits.