Emergency Plumber in Metro Atlanta — 24/7, No Extra Fees

Same Price at 2 AM as 2 PM · Licensed · Insured · Georgia Plumber #MP209127

Plumbing emergencies don't wait — and neither do we. Henson Plumbing is available 24 hours a day, 7 days a week, with absolutely no after-hours or holiday surcharges. Burst pipes, major leaks, sewage backup, flooding, or no water — we respond fast with upfront pricing and our 2-year parts and labor warranty on every repair.

Technician wearing gloves and safety glasses servicing an outdoor HVAC unit with diagnostic tools on a rooftop.

Complete HVAC and Plumbing Repair, Installation & Maintenance

Your Trusted Specialists for Heating, Air Conditioning & Plumbing Services in Atlanta, GA

Henson Mechanical is the top choice in Atlanta for dependable residential HVAC maintenance service, expert heating and air conditioning repair, plus comprehensive plumbing solutions. We focus on enhancing your home's comfort, health, and safety through tailored HVAC and plumbing care.

Every service comes with our two-year, 100% satisfaction guarantee because we believe your time and comfort deserve nothing less than professionalism and punctuality.

EMERGENCY PLUMBER

Plumbing emergencies don't wait for business hours. When pipes burst, sewage backs up, or water floods your home at midnight on a holiday weekend, you need fast, reliable emergency plumbing service. Henson Mechanical responds 24/7 to Atlanta-area plumbing emergencies with experienced technicians, advanced equipment, and transparent pricing even for after-hours calls.

Common Plumbing Emergencies:

Burst or Frozen Pipes: Water spraying from cracked or burst pipes causes immediate water damage. Frozen pipes in winter expand and crack, requiring emergency thawing and repair.

Sewage Backups: Sewage backing up into toilets, drains, or yards indicates serious sewer line issues. Health hazard requiring immediate professional response.

Gas Leaks: If you smell rotten eggs (mercaptan added to natural gas), evacuate immediately and call emergency services, then contact us.

Major Leaks: Water spraying or flooding from pipes, water heaters, or appliances requires emergency response to minimize damage.

Complete Loss of Water: No water to any fixture indicates main line break or shutoff valve problem.

Toilet Overflow or Blockage: Multiple overflowing toilets or complete blockage affecting entire home needs emergency attention.

Water Heater Failure: Tank rupture or complete failure leaving your family without hot water.

Flooded Basements or Crawlspaces: Water intrusion from failed sump pumps, sewer backups, or burst pipes requires emergency response and cleanup.

Why Choose Henson Mechanical for Emergencies?

24/7 Availability: We answer emergency calls around the clock—nights, weekends, holidays. No surcharges for after-hours service.

Fast Response: We prioritize emergency calls and dispatch technicians quickly to your location.

Experienced Technicians: Our emergency team has 10+ years experience handling urgent plumbing situations.

Advanced Equipment: We arrive fully equipped with tools, parts, and technology to handle most emergencies on first visit.

Transparent Pricing: Even in emergencies, we provide upfront estimates before beginning work. No surprise bills.

Temporary Solutions: When permanent repair isn't immediately possible, we provide temporary solutions preventing further damage until full repair can be made.

Insurance Coordination: We document damage, provide detailed estimates, and work with your insurance company.

Emergency Response Process:

  1. Call Immediately: Contact us at (678) 475-7622 when you discover a plumbing emergency. Provide your address and describe the problem.
  2. Initial Assessment: We ask questions to assess severity and dispatch the appropriate technician.
  3. Stop the Water: We'll guide you to shut off water supply while waiting for arrival, preventing additional damage.
  4. Arrival & Inspection: Our technician arrives with full equipment and thoroughly assesses the situation.
  5. Temporary Solution: If necessary, we implement temporary fixes to prevent further damage.
  6. Transparent Estimate: We explain the problem and provide written estimate before permanent repairs begin.
  7. Professional Repair: Once approved, we execute repairs professionally, testing thoroughly before departure.

Tips for Managing Plumbing Emergencies:

Know Your Shutoff Valve: Locate your home's main water shutoff valve before an emergency. In crisis, turn it clockwise to stop water flow.

Individual Shutoffs: Identify shutoff valves for toilets, sinks, and water heater. These allow stopping water to specific fixtures.

Document Damage: Take photos of water damage for insurance claims. Keep detailed records of emergency service.

Prevent Frozen Pipes: In winter, keep cabinet doors open under sinks to allow heat circulation. Insulate exposed pipes in crawlspaces and attics.

Maintenance Prevents Emergencies: Regular inspections catch problems before they become emergencies. Professional maintenance is far cheaper than emergency repairs.

Keep Contact Information Handy: Post our emergency number where family members can easily find it—refrigerator, phone contacts, etc.

Common Emergency Causes:

Aging Pipes: Galvanized steel pipes from the 1950s-1980s deteriorate with age, eventually bursting under pressure.

Freezing Weather: Exposed pipes without insulation freeze in winter, expanding and cracking. Condensation on cold pipes leads to leaks.

Corrosion: Chemical reactions between water and pipe materials cause pinhole leaks and eventual failure.

High Water Pressure: Excessive pressure (above 80 PSI) stresses pipes and connections, accelerating failures.

Ground Movement: Settling foundations, earthquakes, or soil movement stresses underground pipes.

Tree Root Intrusion: Roots seeking moisture infiltrate sewer lines, causing blockages and backups.

Improper Installation: Faulty workmanship creates weak points prone to failure under normal pressure.

After an Emergency:

Even after we repair the immediate emergency, follow-up is important:

Professional Inspection: Have your full plumbing system inspected to identify problems that caused the emergency and prevent recurrence.

Preventive Maintenance: Schedule regular maintenance to catch developing issues before they become emergencies.

Water Damage Assessment: Have water damage inspected even if not visible. Moisture hidden in walls causes mold and structural damage.

System Upgrade Consideration: If your emergency revealed aging infrastructure, discuss upgrade options preventing future emergencies.

Trusted Heating, Air Conditioning,
Maintenance, Repair & Plumbing Solutions

4.9 out of 5 stars - 1712 votes

4.9 Stars (1712 Reviews)

Count on Us for Punctual, Friendly, and
Highly Skilled HVAC & Plumbing Services

I got lucky to have Jake come out to service my HVAC. He did a fantastic and thorough job inspecting the equipment. He explained everything in detail and a was a great person overall to interact with. Highly recommend this company and Jake. Update: Two days later Nick and a colleague came to...
I got lucky to have Jake come out to service my HVAC. He did a fantastic and thorough job inspecting the equipment. He explained everything in detail and a was a great person overall to interact with. Highly recommend this company and Jake. Update: Two days later Nick and a colleague came to install a furnace for me after a crack was found in the initial inspection. They did an amazing job with the install. They would not leave without making sure I was satisfied. Highly recommend!!

Sean Woodrum from Henson Mechanical did an excellent job servicing my AC. He was professional, courteous, and very knowledgeable. He thoroughly checked the upstairs unit, cleaned it, reviewed the thermostats, and inspected the outdoor unit while clearly explaining what he found and what to...
Sean Woodrum from Henson Mechanical did an excellent job servicing my AC. He was professional, courteous, and very knowledgeable. He thoroughly checked the upstairs unit, cleaned it, reviewed the thermostats, and inspected the outdoor unit while clearly explaining what he found and what to expect going forward. You can tell he really takes pride in his work. Highly recommend!

The guys were informative and prompt. They walked me through the process and answered all questions. They cleaned up nicely also! I’m happy with the results. Thanks Steve
Sean came on 9/20 and said transformer was blown. 9/21 Sean installed a new transformer and fixed the electrical issue causing it to blow. Next morning ac is out again. Scotty comes and said I need a new blower motor or a whole new unit (mine is 6 yrs old). He said he couldn’t do anything to...
Sean came on 9/20 and said transformer was blown. 9/21 Sean installed a new transformer and fixed the electrical issue causing it to blow. Next morning ac is out again. Scotty comes and said I need a new blower motor or a whole new unit (mine is 6 yrs old). He said he couldn’t do anything to get it working. Called Estes and they came same day and fixed the blown transformer that Sean replaced on 9/21. Electrical issue was not fixed properly by Sean and thus it went out again. Estes fixed everything (electrical issue and new transformer) and 2 weeks later still running well. Jeremy the field manger said he wouldn’t refund my money for the cost of the part and labor (wasn’t asking for dispatch fee back) bc I didn’t call them again to come and fix it. Why would I have the same company come a 4th time when they proved the first 3 times they couldn’t do it? And then Scotty diagnosed a whole new problem and tried to rip me off by telling me I needed a $1200 blower motor or $8k brand new unit. Mine isn’t even at half its lifespan. Completely unprofessional and only trying to upsell. I spent 4 days with no ac in Georgia heat. I even kept the transformer they installed (see photos for serial number) to show it was blown again. Jeremy tried to claim it blew AFTER Scotty left and I didn’t call them to fix it. When Scotty left there was no ac at all so he did nothing anyways. I did call you to come and fix the problem and your tech told me he couldn’t do anything. Have tried to resolve this with them to no avail. I’ll be contacting the BBB and letting everyone in my community know not to use this company. UPDATE: Steve called me and was extremely sympathetic. He explained that this is not how they conduct business, I shouldn’t have to pay for services that were not properly rendered and agreed to give me a full refund and coach the techs who handled this. Within 10 minutes he called again to confirm my credit card would be credited. He stood up for me when no one was listening and made it right- which is all I asked for when the beginning. This company stands behind their work and has integrity and for that I say KUDOS. Thank you for making this right!!!

Sean was excellent. He came right on time, listening to my concerns, and educated me on what my “blown candle” smell really was. Turns out it was nothing and he still had a smile on his face and spent time telling me how the system works and when I should have concerns in the future. I would...
Sean was excellent. He came right on time, listening to my concerns, and educated me on what my “blown candle” smell really was. Turns out it was nothing and he still had a smile on his face and spent time telling me how the system works and when I should have concerns in the future. I would easily use this company again and ask for Sean specifically.

We called Casteel to help us figure out what was wrong with our basement heating unit. We knew upfront that the cost was $90 for someone to come out. We were then told it would be another $285 for the technician to do a leak test even though we told him where the leak was. We agreed to both of...
We called Casteel to help us figure out what was wrong with our basement heating unit. We knew upfront that the cost was $90 for someone to come out. We were then told it would be another $285 for the technician to do a leak test even though we told him where the leak was. We agreed to both of these costs. He said Casteel "was not in the business of repairing coils" but they would give us a quote if we wanted one. He then told us the cost to repair the coils would be approximately $6500 (even though the coil was still covered by Trane's warranty) or we could replace the unit for approximately $15,000. Mind you, we have lived in this new construction, custom built home for 5 years. When I asked about this unit being so new, he told me "It's mechanical and mechanical things break." We were put off by the astronomical quote, the attitude and the feeling that we were getting scammed to some degree. We took the quotes and told him we were going to check with other companies. We got a referral to a smaller company, Henson Mechanical out of Monroe, Ga. They are a smaller, family owned business. We explained what we learned from Casteel, but we did not tell them what they wanted to charge us. Henson did not charge us to come out to our home, they did not run another test, and they were very responsive to our questions. The owner of Henson came out himself (arrived around 8:15 in the morning) and said he didn't need to run a test; he said he could see where it was leaking without a test. He gave us a quote of $2700 to replace the coils. Since the unit was still under warranty, Mr. Henson went out to Duluth, picked up the warrantied part, and had his guys replace the coil all by 3:00 that afternoon. The two men from Henson that fixed our heater were professional, polite, and knew what they were doing. To say our experiences with the two companies are night and day would be an understatement. We literally spent less than half of the repair price given to us by Casteel for the same work. We even signed up for Henson's annual maintenance plan for $225 per year, and we still were less than half of Casteel's original quote. Please do not use Casteel. They are overpriced and put their financial gain before their customers. We will continue to use smaller, family owned businesses like Henson Mechanical whenever possible. We could not recommend Henson Mechanical more, and we are thankful for the referral to them. You get people who care with better customer service and cost. Thankful we were smart enough to get a second opinion!

Jake is the man! Here is a guy truly with a heart to serve who provides excellent customer service. He’s the kind of guy that does such a great job you just want to cook him dinner as a thank you! 😊 We had a part that needed replaced in our unit and he came over after hours, walked us thru...
Jake is the man! Here is a guy truly with a heart to serve who provides excellent customer service. He’s the kind of guy that does such a great job you just want to cook him dinner as a thank you! 😊 We had a part that needed replaced in our unit and he came over after hours, walked us thru everything that was going on with the unit. He is truly knowledgeable and quite a professional! When all was said and done, he was able to fix the problem on the spot at an affordable price that was truly a blessing to us! We highly recommended him! And to the credit of One Hour, all of the technicians we’ve had have been superb. We can definitely add Jake to the hall of fame. Thank you so much for your service, Jake. You’ve been quite a blessing!

Scotty performing a 1 week follow up of our complete hvac installation including new ductwork. Awesome company. All the installation crew were great to work with.

Here for You
When Timely HVAC & Plumbing Repair Matters Most

Red telephone handset icon with 24/7 text indicating round-the-clock phone support or service.

24/7 Emergency HVAC and Plumbing Repair Near Me

Regardless of the hour, you can count on Henson Mechanical to provide emergency HVAC repair near me services when unexpected issues arise.

Red thumbs-up hand icon with radiating lines inside a segmented circular frame on white background

Our 100% Satisfaction Guarantee

We stand behind our heating and air conditioning repair with a two-year guarantee covering parts, labor, and workmanship.

Red heart symbol centered inside a black laurel wreath on a white background.

Transparent Pricing with No Surprises

Before starting any HVAC services, we clearly discuss your options and costs so you understand exactly what you're paying for. No hidden fees, just honest pricing.

Red and black delivery truck icon with motion lines indicating fast shipping or transport.

Punctual Service, Or You Don’t Pay!®

We value your time and guarantee we'll arrive within your scheduled window, or your service call is free—because timely service is part of our commitment to you.

Your HVAC and Plumbing Questions
Expertly Answered

Do you service emergencies after-hours?

Definitely! We offer 24/7 emergency HVAC repair near me services and plumbing emergency support to keep your home comfortable no matter the time or day.

How much will my service cost?

Service cost depends on the size of your HVAC system, plumbing needs, and repair complexity. Our certified technicians perform a thorough analysis and provide a transparent, upfront quote aligned with our Straightforward Pricing policy—no surprises, guaranteed.

How often should I service my HVAC system?

To maintain peak efficiency, schedule residential HVAC maintenance service annually—air conditioning in spring and heating services in fall. Regular checkups help prevent costly breakdowns and ensure year-round comfort.

How often do I need to change my HVAC filter?

Replacing your HVAC filter every 1-3 months is optimal. Frequency varies depending on your household environment and external conditions to maintain air quality and system longevity.

Do you offer purchase financing?

Yes! We collaborate with trusted lenders to provide flexible financing options, helping you afford heating and air conditioning repair, installation, or plumbing upgrades. Discuss financing options with your technician during your appointment.

What are the advantages of a smart Thermostat?

Smart thermostat installation offers many benefits, including learning your household schedule, optimizing heating and cooling, remote smartphone control, and reducing energy expenses—boosting efficiency while enhancing comfort.

Thinking About Upgrading
Your HVAC System?

Complete our straightforward Estimate Builder by answering a few quick questions. We'll provide personalized recommendations for heating and air conditioning repair, installation, or even plumbing upgrades tailored to your home's needs.